Frequently Asked Questions

Our resort aims to give our guests the best staycation experience at the most affordable prices possible. Please check out rooms for detailed information about the accommodation and use of all free amenities.

Each Kubo is equipped with its own kitchen, including cookware, allowing you to cook or grill your food. There is no corkage fee for bringing your food. For alcoholic beverages and beer, we have the following corkage fees at our Glass Café & Bar:

• Php 400 for local bottles, Php 800 for imported bottles
• Php 50 for local beers, Php 100 for imported beers

*Prices are subject to change.

Yes. We happily welcome small to medium-sized furry friends!

Check-in: 3pm
Check-out: 12nn

Early check-in is not allowed.

If you arrive early, parking is permitted, but you may need to wait inside your vehicle. Due to high demand, we are often fully booked and require sufficient time to prepare your Kubo.

We provide a free gated parking area for all resort guests.

We can only accommodate day tours on weekdays. The fee is Php 1,000 per person from Monday to Thursday, minimum of 5 pax.

For day tours, the facilities are available for an 8-hour duration. You can opt for either of the following time slots:
• 10am to 6pm
• 12nn to 8pm

An extension per hour is subject to a Php 2,000 charge.

Please note that only the Common Cabana (for sharing with other guests) and the Glass Café & Bar are accessible during day tours.

The air-conditioned Kubo is available for use with a charge of Php 5,000.

Couples can enjoy a discount of Php 5,000 from our regular weekday rate of Php 15,000.

Please note that this discount is applicable only for stays on weekdays, between Monday to Thursday.

While we understand the desire to offer discounts to seniors and PWD, our weekends are in high demand, and many guests prefer booking on those days. Considering our already low prices for the luxurious experience and exclusivity we provide, it becomes challenging to extend additional discounts during peak periods.

However, for stays on weekdays (Monday to Thursday), we are more than happy to accommodate this special request.

Unfortunately, we cannot accommodate walk-ins or conduct ocular visits.

Given that the nature resort is a private property, we are managing the flow of visitors on a day to day basis. We

Please check out our website at www.balaialegria.com for detailed information about the accommodation and use of all free amenities. Or you may also visit our Facebook and Instagram pages.

Yes, we provide packages for these events. Please check out our packages.

Yes, we provide a package for photoshoots. Please check out our packages.

The Glass Café & Bar is solely for the exclusive use of resort guests. Operating hours are from breakfast and, in the afternoon, from 3pm until 10pm. Here you can check out our cafe menu and bar menu.

For other queries and concerns, please Viber us through 0917-875-8765 (strictly no calls), or our Facebook & Instagram pages. We will be happy to answer all of them.

While we do not provide refunds, we do offer the option to reschedule if notified at least two weeks in advance. Please be aware that we frequently reject inquiries once a booking is confirmed, and it becomes challenging for us to find replacements when cancellations occur within two weeks of the scheduled date.